What Our Customers Say

How to Know You Found the One (Property You Want to Buy)_Blog

What our customers say about us is true testament to the impact we have on lives every day. We love the applause and take on board all feedback to continually improve. 

We first met Amanda at a few open for inspections we attended prior to putting our house on the market. She impressed us with her bright personality and presented as genuine and reliable, and we also noted her sale success in our area.

We invited Amanda to appraise our house and again we were impressed with her friendly intelligent personality and professionalism. Amanda was extremely positive and complimentary about our house and made us feel very confident that she could achieve a sale in a reasonable time frame, and for the price we were hoping for.

We chose Amanda, and she hit the ground running and worked enthusiastically and tirelessly throughout the process. Amanda is a great communicator, and we always felt well informed on potential buyers, and she phoned us, without fail, after every open for inspection with detailed feedback, and emails.

Nothing was too much trouble for Amanda, and she kindly did a little extra to prepare for open for inspections if we were out of town.

We were so amazed when we received an offer and contract within 18 days, for a price we were very happy with!

A big Congratulations Amanda, you have been absolutely wonderful! 

We have been blown away by how smooth and trouble-free the whole process has been, and we are so pleased we chose you to sell our house!

Thanks so much and all the best for the future,
Kind regards, Greg & Helen Leddy

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We were absolutely delighted with all aspects of Amanda’s advice, service, and bright, intelligent personality. Her attention to detail was impeccable, always followed up promptly and kept us informed throughout the sale.
She worked tirelessly to negotiate a maximum price for our home, presenting us with two offers after just over a week on the market. We are thrilled with the price she negotiated.

I am now a retired real estate agent with over 30 years of experience at the top level as a much decorated salesperson and as the Principal of big, highly successful agency with a major chain. As such I was very nervous about appointing an agent that I could put my trust in to speak truthfully, provide the right advice, service and negotiating skills.

We were very impressed with Amanda from the start and at all times kept us informed of every detail and followed up with top level service, reports and communication.
We would strongly recommend Amanda to anyone thinking of selling as they won’t be disappointed.
Ron & Liz Lawrie.
 
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My wife and I would very much like to extend our thanks to Amanda for the excellent service she provided for the sale of our investment property at Bald Hills.

You achieved a signed contract just five days after we listed the property, at a price above what has generally achieved in the area.

However, even if this had not been the result I can say we both would have been very happy with you as our agent, simply because of the exemplary service you provided.

We have been involved in real estate for over 25 years. For many of those years we both sold real estate and were principals of our own office. We have held and sold many, many investment properties during this time and I am pleased to say the service you provided was exemplary. You did everything you said you would, you proved yourself to be completely trustworthy and honest during negotiations and you kept us completely informed at all times. We were never left wondering what was happening.

But perhaps most importantly, you listened to us. We described the kind of experience we wanted during the sale process and you fulfilled our expectations completely. I am very pleased to say you gave us the best experience of selling a property we have ever had. You deserve every success as you are a true real estate professional.

Thank you for all your efforts.
Best regards, Keith & Sonya Brewster.
 
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My wife and I would like to express our thanks to Daniel Waters for the recent sale of our home in Carseldine.
 
At the beginning of the sale process, we interviewed three very knowledgeable and competent real estate agents to handle this sale. Although we felt that all of the agents would have done a good job of marketing our home, we elected to engage Daniel’s services. This was because we were very impressed by his marketing strategy, his knowledge of real estate in the area, his approach, but most of all by Daniel’s calm, professional manner.
 
Once the sale process began, Daniel was extremely organised, communicated well with us and nothing was too much trouble for him. The process went exactly as Daniel had predicted it would. As a result, we received multiple offers for our home and signed a contract of sale within five days of going to market. We were very happy with the price that was achieved.
 
It has been many years since we sold a residence, but thanks to Daniel’s management of the process, it could not have been easier.
 
Would you please thank Daniel once again for marketing and selling our home so effectively. We would highly recommend Daniel to anyone wishing to market their property.
 
Thanks once again,
Ian and Lucy Matthews.
 
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I would like to convey my appreciation to Mr Daniel Waters of LJ Hooker at Aspley in relation to the overall process of recently selling my house at 2 Province Street, Boondall. When my son, daughter and I met Daniel in my home for the very first time, I found him to be very courteous, astute and helpful with our requirements in arranging to sell my home that I have lived in for 50 years. My first impression of Daniel and the way in which he conducted himself was very professional, knowledgeable and polite. I soon determined that Daniel was the right person to engage in selling my home.

During the entire listing and selling process, Daniel always conveyed to us the most recent and up to date information as we progressed and he always kept us informed of developments and proceedings. Daniel was always punctual at openings and inspections and when it really mattered during the very first week of listing my home for sale, his negotiation skills and engagement with potential buyers and the associated feedback to me during that time was paramount. These attributes were very important components in selling my home in the very first week!

Daniel is a very hard worker and I found him to be the perfect gentleman throughout the entire process of selling my home. I will certainly recommend Daniel to all of my family and friends now and into the future in relation to the best person to sell their homes.

I wish Daniel a very successful future, as he is a tremendous asset to LJ Hooker.
 
Yours sincerely
Joan Scanlan
 
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We were very happy to sell our house through LJ Hooker Aspley and Daniel Waters.
 
We met with other agents initially but after seeing Daniel we felt very comfortable with him and his style. Daniel was always available to meet with us when it suited our busy lives, and was also very responsive to our phone calls and emails.
 
He was lovely to our two children and understood the difficulties of keeping our home presentable for open houses and viewings and therefore arranged for all this to open over 3-4 days, and there was no pressure for us to have a second open house.
 
His method of dealing with potential buyers was how we would like to be dealt with if we were buying, not forcing them into a snap decision, but advising all offers needed to be in by the Tuesday after the open house. This gave time for some of them to re-visit the house and resulted in multiple offers being made and a contract being signed within 7 days of first listing the property. Daniel also negotiated a delayed settlement to fit in with our dates of moving to NSW.
 
We were very happy with the final price received, it certainly exceeded our expectations. We appreciated the advice Daniel gave us on marketing the property in the cheapest but most effective way and we were blown away by how good our house looked in their advertisement. Daniel gave us great advice on presenting the property and what areas to focus on, which really helped to get our great sale price.
 
Daniel was always calm and on top of things which made us feel very comfortable and resulted in the entire process up to and beyond settlement being straight forward. He even put the bins out for us when we moved to NSW just before settlement!
 
Thankyou Daniel for the great service. We wouldn't hesitate to recommend you to others (and have already done so with friends).
 
Kind regards
Naomi and Ben Taylor
 
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Joshua was very professional and consistently on task with regard to all aspects in the sale of our property. His communication was outstanding - updating us every step of the way. Any questions we may have had with regard to the process was very quickly answered with great knowledge, putting us at ease. Nothing was ever too much trouble.

I would recommend Joshua to anyone who is thinking of selling their property. He is a top agent as well as being an all round lovely guy.

We can't rate Josh highly enough as a Real Estate Agent. Throughout the entire process, Josh went above and beyond in helping us achieve our house sale goal. Josh was always professional and friendly, allocated plenty of time to explain things thoroughly, was very quick with replying to emails and any queries we had and nothing seemed too great of an effort. We are beyond grateful that Josh managed to sell our property in such a short turnaround :)
 
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David’s presentation and knowledge of house and allotment was excellent. He attracted many interested parties at the Open House. His final decision on the buyer was a bonus, as they were easy to deal with and were committed to their decision to purchase. He kept me informed of all the good and bad aspects of the property and was accurate with the prediction of the final offer for the property. The sale was very quick, with ‘no messing about’. Excellent service, I highly recommend him as an agent.

Joanne Markwell
 
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David was very personable and professional. He was always available and made you feel his time was yours. With his obvious experience, his knowledge of the local market was realistic and thorough. We purchased a property through David and found the experience, particularly the negotiations with the vendor very positive.
 
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David was a wealth of knowledge and a pleasure to deal with during the purchase of our new home in Geebung. It was a pleasure to deal with an agent who respected both the Buyer and Seller’s wishes. No job was too big and he always got back to us within a reasonable timeframe. We would have no hesitation in using David again should the need arise.
 
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I highly recommend Tony to sell your property, though he gave us sound advice he still listened to us and considered our opinion. Very happy with our result.

Seller – Wavell Heights
 
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Tony came to us with a selling strategy we didn’t agree with. He asked us to try it for 2 weeks and if we weren’t happy we’d change our strategy to what we wanted. Within that 2 weeks Tony secured us multiple offers resulting in the sale of our house $25,000 above our expected price. Needless to say we are over the moon happy with Tony. He is very easy to deal with and has a great manner, the ultimate professional.

Seller – Wavell Heights
 
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As a tenant I have had some dreadful experiences with Real Estate agencies. I find LJ Hooker a pleasant change. My property manager Jess is friendly and helpful. Any issues are addressed promptly with excellent communication. If you want to rent out your house and know your tenants will be well looked after, Jess is the real estate agent for you.

Anne Bulley
 
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We have had the pleasure of renting a property from Amanda Fenton in Aspley. We recently moved interstate from Melbourne and Amanda has been tremendous from the beginning in making sure we secured a property that was close to our jobs.

It's a big leap moving cities and then trying to find somewhere to move without being in the area is quite difficult. Amanda met with our in laws and helped us to secure a property with ease. Amanda completely took the stress out for us, we were even fortunate that Amanda was accommodating with all our requests and an absolute pleasure to deal with.

In addition, as a tenant Amanda has remained professional, kind, gives plenty of notice for inspections, and again accommodates our requests to make it easy for us.

We could not recommend Amanda more!

Shara Van Gool
 
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I am renting a property through LJ Hooker Aspley and have been for the last few years. Lori is my Property Manager and has given me exceptional service throughout this time. She is always prompt with any requests and follows up with me that everything has been completed and to the high standard LJ Hooker require. I know I can contact her with any concerns big or small. Highly recommended.

Carla Ashton
 
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My favourite part of dealing with LJ Hooker Aspley is having Rhys Dowling as our rental agent. We have found Rhys to be a pleasure to communicate with. He makes the process of renting simple and easy. We have also found it easy to have any repairs or requests passed onto the property owners.
It’s been a pleasure to have a rental agent that is polite, efficient and approachable.

The reception staff were very pleasant on the day of contract signing.
 
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I am a Residential Tenant and Jason Daniels is the Property Manager for for the place I rent. Jason is the best Property Manager I have ever dealt with in my 25+ years of renting. Jason ALWAYS responds to/addresses/resolves any queries or issues promptly and communicates any & all relevant info relating to my Lease in a professional and timely manner. I would strongly recommend Jason in particular as a Property Manager to both Landlords & Tenants. I have found the whole team at LJ Hooker Aspley great to deal with.

Bren Darcy
 
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Melissa Gill from LJ Hooker Aspley/Chemside has been managing my properties for many years. We have gone through a lot of property managers and found Mel has been the best. She is pro-active in managing our properties and response to all my queries. She is reliable and most importantly good with communicating between owner and tenant leaving out no gaps.

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We are very happy and highly recommend Mel if you are looking for an excellent property manager.

Steve Lew
 
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We are very happy with the service we received while renting from LJ Hooker. Suzi has been an amazing property manager. She has always been friendly, professional and prompt in replying to any questions we have had. We recommend Suzi and LJ Hooker to anyone looking to rent and we would definitely rent with you again. Thank you 😊

Shonel
 
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Just wish to thank Neeska for many many years of excellent and prompt service in managing my Aspley property. Neeska has always been very responsive and ready to assist with any matter, be it routine management/maintenance matters or more sensitive issues. Feedback is always provided and prompt. Thank you. You are a credit to yourself. LJ Hooker Aspley and myself are lucky to have you as a / my property manager.

Peter Ormerod
 
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Jackson Forbes is my property manager and has proved time and time again to be professional yet friendly, efficient, caring and has gone above and beyond the call of duty. I can fully recommend Jackson at LJ Hooker to be trusted with all your property management needs.

Jacky K

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Fantastic real estate Also. I would highly recommend Maria Saunders as a property manager. Maria is Always friendly and always very professional and helpful.5 star service, keep up the great work 😀.

Sun Clean